Goodwood rental provides its clients with a 'hassle free' hire car service. They manage rental requiremants on behalf of their clients, offering them the most competitive rate from a panel of preferred rental suppliers. They provide each client with a single accurate monthly invoice, with any discrepencies from the third party supplier's invoice already uncovered. This required stringent data error checking and detailed reports. Communication between Goodwood and its clients is mostly electronic. Dale has automated this process thus reducing administration overhead to a minimum.
"Since we started this company, we knew that IT was the resource we needed to become market leaders. Dale Technology provided us with the IT solution, which enabled us to deliver the service required. Between this and the subsequent IT initiatives implemented by Dale have been able to reduce our administrative staff from 25 to 9." - Tony Donnelly, Director